We want you to be entirely satisfied with the goods and services you receive from Run the Country. In the unlikely event that things do go wrong please contacts by post, email or telephone using the information on the contact page. We would also like to hear from you if you are pleased with then service you have received or have suggestions as where we can make improvements.

The details that you supply to us are subject to the Data Protection Act and are kept only for our records and are not passed on to any other organization.

We will pay return postage costs for an item that arrives to you broken or damaged, or is defective in any way, or is not the item that was ordered. Please note that postage charges are not refundable if the above doesn't apply. All Items should be returned to:

When returning the item, we suggest you retain a certificate of posting for your own records, in the event of the product failing to reach us. Please ensure that the item is well packaged to prevent damage in transit.